As we are all aware, some parts of the baking industry are still diminishing.The craft bakeries that are left have to contend with limited staff numbers and in some cases reduced technical knowledge or experience. That is where sometimes things can go wrong.Ingredients manufacturers are pleased to support their customers, with in-depth technical information as they, in turn, will have to explain these concepts to shoppers.These include things like explaining what are genetically modified (GM) organisms, what’s not GM-derived, what you do and don’t have to declare, and so on.This is why we opened the Sonneveld European Bakery Innovation Centre in Holland, which is intended to be a knowledge centre for the entire baking industry. It holds training courses, conducts consumer taste tests and our website can be used to exchange ideas interactively.It is therefore also important that bakery ingredients are kept as simple and as convenient to use as possible. We are about to launch in the UK, the first and only fat-based block improver called Proson.It can be stored in ambient conditions and can be cut to any quantity. It comes in 1kg blocks and there are indicators on the packaging, which bakers can use to cut specific weights.Martin Churchill is technical sales manager for Sonneveld in the UK and IrelandEach month British Baker will report the news and views of an ingredients expert
It’s hard to say who is happier about moe. returning to the venerable Red Rocks Amphitheater stage: their fans or the band themselves. After being forced to cancel last year’s scheduled performance at the iconic venue due to bassist Rob Derhak‘s cancer diagnosis, moe. has been eager to make it back to Colorado’s iconic venue. Luckily for everyone, Derhak’s treatment was a success, a new date was found, and the show goes on.The last time moe. brought their avante-garde blend of rock, jazz, and funk to Red Rocks, the occasion was emotional, to say the least. The band was certainly happy to be co-headlining with longtime friends Gov’t Mule but saddened by the recent passing of longtime band follower and friend Glenn Roberts. moe. leaned heavily on songs they knew their late friend loved for the setlist and gave a moving tribute to him during the show. You check out their moving performance from 2016 below.moe. – Red Rocks Amphitheatre – Morrison, CO – 8/25/2016[Video: Robb McKeever]moe. has always maintained a close relationship with their fan base. From their numerous wacky social media videos to their routine scheduling of meet and greets and signings, the band makes themselves accessible to their fans. One of the recurrent themes of these interactions is the sincerity with which the band members thank their fans for the energy and love they feel from their audience. More than just an army of strangers in the flashing lights, they see a sea of friends, feel the love, and try their damnedest to return it a hundredfold.Diehard moe.rons are eagerly anticipating this show for a number of reasons. First and most importantly, their beloved band has been on fire since last year’s hiatus ended. The twin guitar attack of Chuck Garvey and Al Schnier has never sounded better. Schnier kept himself busy during the hiatus as did percussionist Jim Loughlin and drummer Vinnie Amico. Schnier made appearances with the Matt Butler-conducted Everyone Orchestra, Amico continued to play with his side project Floodwood, and Loughlin joined Mike Dillon for some serious vibraphone workouts. Schnier and Amico went so far as to team with Aqueous for a mix of both bands material dubbed moe.queous at the musical mix-and-match madhouse that is Brooklyn Comes Alive.All this woodshedding coupled with the joy of their bassist’s successful and speedy recovery has seemed to infuse moe. with a fresh fire. Their shows since their return from hiatus have been extremely well-received by a fan base truly relieved to have their band back. Old fans and new alike are making their plans to flock to the Red Rocks show, sure in their feeling that this is going to be a performance not to be missed.Speaking of flocks, one of the bands on last year’s canceled bill, Pigeons Playing Ping Pong, is flying out to open the show. On a tear of their own, the funky jam-band road warriors from Baltimore have been seeing crowds grow nightly and will surely be making themselves some new fans at the show. If the collaboration between moe. and Pigeons in their show announcement video is any hint, lucky attendees are likely to see some seriously silly sit-ins.It’s a rare confluence that a band playing some of their finest music, an opening act capable of fireworks of their own, and one of the greatest music venues in the world come together. moe. has embraced their return with an impressive mix of humility and determination that has even their oldest fans sitting up and taking notice. Any show at Red Rocks is an event, but this one has all the earmarks of a truly massive milestone show. One thing is for sure: in the moments before moe.’s first note is played, the smiles on the faces of the fans and the band will be one and the same. You can buy tickets for moe.’s return to Red Rocks on July 12th with Pigeons Playing Ping Pong here.
Harvard University today launched Harvard Skate, part of the University’s yearlong 375th anniversary celebration.Scheduled to open on Jan. 17, Harvard Skate is a 40-foot-by-60-foot ice skating rink that will be temporarily located in the plaza adjacent to the Science Center. It will be open and free to members of the Harvard community and the public.“Harvard Skate reinforces the University’s commitment to campus vibrancy and community building and presents a wonderful opportunity to engage students, faculty, staff, friends, and neighbors,” said Katie Lapp, Harvard’s executive vice president. “The skating rink will serve as a seasonal gathering place and will offer a fun community activity throughout the winter months.”One of many activities being organized to celebrate the University’s anniversary, Harvard Skate is managed under the Common Spaces program.Visitors will be able to skate or simply relax and enjoy some hot chocolate. On-site skate rentals will be available, and patrons are welcome to bring their own skates. Students from Harvard Student Agencies will oversee skate rentals and hot chocolate sales.The Common Spaces program began in 2009 and was designed to strengthen the Harvard community by creating informal gathering spaces for students, faculty, and staff. The events management division, a group within Harvard Campus Services, coordinates Common Spaces in conjunction with partners from across the University, including the Office of the Provost, the Harvard College Office of Student Life, and the University Planning Office.See more information about Harvard Skate, including hours of operation.
Extension School’s recently admitted degree candidates recognized at inaugural convocation A tailor-made mix 400 students make Harvard history Hajjar credits Harvard Extension with helping her land new job Related Every year, thousands of students from around the world enroll in Harvard Extension School classes. Each student has unique dreams and plans. Many have full-time jobs and family commitments. Some seek advanced degrees or certificates to propel their careers; others take classes for personal development or simply to satisfy curiosity.In the past, only admitted degree candidates were eligible to use all of Harvard Library’s many resources. This fall, for the first time, every student enrolled in the Extension School, regardless of degree status, has access to the same library services and spaces as students in the Faculty of Arts and Sciences. That means that this semester, an additional 7,077 students have access to Harvard Library’s full range of services and spaces.The decision “is part of Harvard Library’s goal to increase access to the world’s largest academic library,” said Franziska Frey, chief of staff and senior adviser for University library strategy, planning, and assessment.“If you’re a Harvard student, no matter where you study or what part of Harvard you’re enrolled in, the library is yours,” said Laura Wood, associate University librarian for research and education. “Not every Harvard Extension School student can visit campus, but those who do should be able to access the riches of the Harvard Library to advance their education and scholarship.”“The integration of our students into the wider system of Harvard libraries is an outstanding resource for our learners, giving them a sense of inclusion into the broader Harvard community,” said Hunt Lambert, dean of Harvard’s Division of Continuing Education. “When I mentioned full library access to our alumni and students at an event last month in Seattle, everyone in the room gave us a standing ovation. That says everything about what this means to our learners.”Extension School students on campus can now attend library skills workshops and book group study rooms. They can create projects in the media labs, borrow tech equipment and software development kits, and use Borrow Direct, Harvard Direct, and interlibrary loan to request books to be delivered to a Harvard library location that’s convenient for them. Whether settling in at Loker Reading Room to study before an evening class, searching databases, or engaging in a research consultation in Singapore, they can access one-on-one help, participate in online learning sessions with library staff, chat face-to-face with students in different time zones, and access Scan & Deliver to have scans of print journal articles or book chapters sent to their email accounts.Folding the Extension School’s library services into the College library breaks down barriers to knowledge and simplifies the learning experience. All four full-time staff members from the former Grossman Library are now embedded at Widener and Loeb Music Library, and course reserves are centrally located in Lamont.Harvard Extension School faculty are welcoming the change.“The Harvard Library has resources that can open up unimagined worlds for all students who have access to its riches,” said Shelley Carson, associate of the Department of Psychology and lecturer in Extension. “That this access has been extended to Extension School students is an incredible privilege.”“I was elated to hear the announcement,” said Don Babai, associate at the Center for Middle Eastern Studies. “The decision enabling this signifies more emphatically than any other initiative I’ve witnessed in the three decades I have been teaching here that the Extension School is now recognized as an integral part of Harvard.” Coursework, support, faculty worked for her Harvard Extension ‘was the best fit for me’
New personalization settings offering more flexibility to streamline and expedite your service & support experienceIt’s no great revelation that expectations for customer service and support have shifted dramatically in the last decade. Customers expect options, whether it be to interact directly with a live individual (phone), through technology (chat), or automated by data-driven technology (apps). And those who prefer to interact online expect an experience that is intelligent enough to anticipate their needs, to ‘know’ their preferences.For example, I prefer to order pizza online. There’s no fear that my order was misunderstood because everything is clearly identified with the steps and topping selections laid out for me. My address and payment information are stored so I don’t need to spend extra time typing the same information every time I order and I can repeat my last order with minimal steps further expediting the process. I’ve got no time for extra steps…I’m hungry!But what if you’ve got someone with a severe food allergy? You might want to speak with someone to be reassured that your order is being treated with the utmost care. It’s great that you always have that option available should you need it.With the July 15, 2017 release of Dell EMC Online Support, we’re introducing simple, yet powerful personalization features. New site preference settings, managed by designated Company Administrators, offer customers the flexibility to decide how they want to engage with Dell EMC for specific support activities. By knowing our customer’s preferences in advance we are able to offer a more personalized service and support experience.Introducing AutoCRU Customer Replaceable Units (CRU) are specific assemblies, components, or individual parts of designated Dell EMC equipment that customers are authorized to self-replace.Dell EMC is pleased to offer the new AutoCRU program to our customers. This program streamlines the part replacement process and reduces the number of interactions between customers and Dell EMC service personnel.Now there is more transparency and automation through Online Support. Customers can indicate one of three CRU Preference options for delivery of their CRU eligible parts: Note: The CRU Program only applies to product models and components classified as Customer Replaceable Units (CRUs). All components not classified as Customer Replaceable Units (CRUs) will continue to require replacement by authorized Dell EMC field engineers. For a list of the hardware components that are designated as CRU for a specific hardware system, please visit the Product Warranty & Maintenance Table.Of course the ability to service our customers in accordance with their CRU Preference selection is dependent upon having identified the correct designated contacts and shipping details. Now, this information can easily be maintained and updated within Online Support.The following details for a given site can be found and updated under the new Site Preferences tab within Company Administration:Shipping ContactShipping AddressOnsite Scheduling ContactAlternate Onsite Scheduling Contact CRU Option DeclinedFor customers who do not wish to self-install CRU eligible parts. Always ContactFor customers who prefer a heads up and want to be notified prior to part shipment. AutoCRU EnabledThe optimal choice for do-it-yourself customers who prefer a low touch experience. CRU eligible parts are automatically dispatched to the install site expediting completion of a service event by reducing the number of required contact points. Company Administrators: Your Action Required!In order to take advantage of these new features, Company Administrators should login to their Dell EMC Online Support account and configure the new Site Preferences settings from the ‘Company Sites’ tab within Company Administration. For step-by-step instructions, see the CRU and Onsite Preferences Overview or visit Online Support Help.Note: Only Company Administrators can view and edit site preferences via the Site Preferences tab within Company Administration. Partners and Non-Administrators can view but not modify the information. Feedback & Additional ResourcesAs we share updates on the latest Online Support functionality we’d love to hear your thoughts. How can we continue to improve your Online Support experience? We invite you to submit your feedback and ideas through the Help and Feedback form.For tips and tricks to enhance your online experience, visit the Tip of the Month archives in the Connect with Customer Service community.Stephanie PirrongDell EMC Services MarketingFollow Us @DellEMCSupport
Direct2Dell is designed to bring you news and stories about Dell people, products, services, partners and customers. Often those customers need support for their Dell products. For that, our Dell Support team continuously updates a library of articles called the Knowledge Base.In an effort to make that information even easier to find when you need it, each Friday I will bring you a list of the most highly reviewed articles with appropriate responses to the latest trends we are seeing in our customer inquiries.With these publications you can stay informed about the latest troubleshooting guides and resolutions across various client system lines.Questions about these issues should be left in our Support Forums where trained staff are available to assist, rather than commenting here on Direct2Dell.You can also contact Dell Customer Service or Dell Technical Support for assistance. And, as always, our @DellCares and @DellCaresPro teams are just a tweet away for help.This week we’ve seen a lot of interest in these topics:Learn how to fix common issues that could occur with a laptop battery DellProTips to resolve laptop LCD issuesBacklit keyboard not working? Try this!Installing Win7 on systems with Skylake chipsets What’s new with the Dell S2716DG monitorDCPM Thunderbolt warning message after installing the latest system BIOSLearn more about Dell Display Note Software for touch commercial displaysEnable caching on mSata SSD installed laptopsFix light leakage on an LCD monitor or notebook screenRe-installing Win7 on a system with both an mSATA and a regular hard drive
Correction: An earlier version of this report incorrectly stated Notre Dame’s endowment amounted to $429 million. That amount is the spending distribution from the endowment. The Observer regrets this error.Tags: Endowment, financial aid, investment Notre Dame’s spending distribution from its endowment amounted to $426 million for the 2019 fiscal year, with nearly one-third of the total going to student financial aid, according to an Oct. 15 press release from the University.For the 2019-2020 academic year, Notre Dame will distribute more than $154 million in need-based aid for undergraduate students. This amount of grant aid has more than doubled since 2009, the release said.According to the release, almost half of undergraduate Notre Dame students receive financial aid from the University endowment pool, with the median grant amount for first-year students with demonstrated financial need currently at $42,600. This grant aid does not require repayment.While the pool began with a value of $13.1 billion, the endowment pool returned 7.2% for the 2019 fiscal year, so the year will close with a value of $13.8 billion.Over the past 20 years, Notre Dame has ranked among the highest institutional investors, according to the release, earning an annualized endowment pool return of 10%. In addition to the high annualized return, a 60/40 index blend of stocks and bonds returned 5.5%, also over the past 20 years.Notre Dame’s actively managed investment program, headed by Scott Malpass, created value-added compared to the 60/40 index blend of $8.3 billion for the 20 years. Over the same time, spending distributions in support of the University’s mission grew at an annualized rate of 9.5%, amounting to $4.6 billion, the press release said.Malpass, vice president and chief investment officer, said in the release Notre Dame works carefully to distribute the money in the endowment in a manner that effectively utilizes University benefactor gifts.“We are committed to outstanding stewardship of our donors’ generosity with prudent investment and spending policies,” Malpass said in the release. “The growth of the endowment provides ever-increasing resources for financial aid, and also for the great work being done by our students and faculty around the world.”
Related Shows View Comments On Your Feet! On Your Feet!, the bio musical about the rise of music-making duo Gloria and Emilio Estefan, began performances at the Marquis Theatre on October 5. We have to admit, the rhythm did get us as we conga-ed to snap this shot of the stars taking their first bow. The high-energy musical officially opens on the Great White Way on November 5. The Estefans were over the moon that their show is (yes!) on its feet, and they were also super excited that their daughter, Emily Marie Consuelo, surprised them. See below for the sweet family shot. Show Closed This production ended its run on Aug. 20, 2017
University of Georgia Cooperative Extension Forage Agronomist Lisa Baxter is using her social media savvy and love for Legos to share timely information with Georgia farmers.When Baxter joined the UGA Tifton campus in March, she set out to find a way to reach as many people as possible with information in her field.Inspired by a Facebook advertisement for custom Legos, Baxter customized her own Lego minifigure to create the “Lego Forage Specialist” or “Lego Lisa.” Several times a week, Baxter photographs her “mini-me” at work in the field or in the office. Then she adds captions to the photos, including useful tidbits of information for audiences on Instagram, Facebook and Twitter.To date, Lego Lisa has about 250 followers on social media where she tells jokes, advises Georgia producers about upcoming state meetings, and cautions growers about problems that could affect their crops.“It’s a different way of getting a message across than just listening to a 30-minute PowerPoint presentation or reading another email,” Baxter said. “If we see armyworms that have been reported, we’ll do a picture with a sweep net saying, ‘You need to scout for armyworms.’ We had some herbicide damage in some Bermuda grass plots, so we took a picture of that and said, ‘If you’re pursuing summer weed control options, be aware of potential stunting.’”Using her affinity for Legos, Baxter customizes the minifigure’s attire and accessories based on the message.When she’s working outside, the weather conditions generally determine how Lego Lisa is dressed. In most photos, Baxter holds the figure’s feet and keeps her hand out of the picture and to keep the little Lego from blowing away in strong winds.For National Forage Week in June, Baxter ordered several costumes, including a lab coat, for her Lego sidekick. Her clients have joined in on the fun and one UGA Extension county agent brought in a few of her child’s Lego accessories for Lego Lisa because the child was worried she didn’t have any toys to play with.Many industry representatives even request the Lego’s presence for events and their own social media efforts. Even though she is tiny, Lego Lisa is bridging the gap between industry and Extension.Baxter feels that having Lego Lisa appear on her social media pages rather than her own image is a novel way to bring attention to the information she shares.“We have a lot of new Extension agents. When I was at winter conference, they asked how many agents have five years or fewer experience and about half the room shot their hand up. (I created) Lego Lisa to reach that clientele. They’ll see things scrolling through their phone and she does provide a chuckle,” Baxter said.David Allen, communications coordinator for the UGA CAES Office of Communications and Creative Services, believes Baxter’s creativity will serve her and UGA Extension well in relaying messages via social media.“We love to see faculty embracing social media and finding creative ways to connect with constituents through the web. It will be fun to see the Lego Forage Specialist build its following and see the engagement generated across multiple platforms,” Allen said.To see where Lego Lisa has been lately, follow her at instagram.com/LegoForageSpecialist, twitter.com/LegoForages, or facebook.com/LegoForageSpecialist.
The US Census Bureau is launching a nationwide operation to verify and update more than 145 million addresses as it prepares to conduct the 2010 Census. In Vermont, approximately 650 people will carry out the operation. It is the first publicly visible activity of the 2010 Census, and address-canvassing listers are expected to complete the canvassing by July 2.Nationwide, more than 140,000 census workers will participate in the address- canvassing operation, a critically important first step in assuring that every housing unit receives a 2010 Census questionnaire in March 2010. A complete and accurate address list is the cornerstone of a successful Census, said Kathleen Ludgate, regional director at the Boston Regional Census Center. Building on the achievements of the 2000 Census, we have been testing and preparing for the 2010 count all decade and we re ready to fulfill our Constitutional mandate to count everyone living in the United States. It is important that every Vermonter is counted. This operation is the first step in making sure that happens, said Governor Douglas. I am pleased that so many Vermonters will be part of this effort, he added.The Census listers have been trained to use new hand-held computers equipped with GPS to increase geographic accuracy. The ability to capture GPS coordinates for most of the nation s housing units will greatly improve the accuracy of next year s count.