Thisweek Frances Wright, HR director of SHL, and Tim Robinson, HR director UK andIreland of Accenture compare notes on their careers1 What are your main responsibilities? FW Group HR strategy and UK HR strategy and operations; making surethat both group and UK HR is closely aligned to the business objectives andthat internally we are reflecting best HR practice. I am also the directorresponsible for facilities and office services and our management trainingcentre. TR Co-ordinating the overall HR service to 7,000-plus employeesacross the UK and Ireland, including our teams in the consultancy practice,those working on outsourcing deals for clients and our own internal supportpeople. 2 What’s the pay like? FW The breadth of my role makes it difficult to benchmark, but I’mhappy and feel it is appropriate. TR Very competitive. Across all parts of the company, Accenturerecognises that in the competitive market for talent financial packages play animportant part, alongside opportunities and training. 3 How flexible are the hours? FW Very flexible. Being an HR director at this level is certainly nota nine-to-five job. I’m always happy to be contacted at any time if there is anissue that warrants it. As an organisation we try to be flexible about ourapproach to hours and if there’s something on that means I need to leave alittle earlier, I do. It’s all about give and take and trying to maintainbalance. TR I manage my own hours and there is room for flexibility so long asI get the job done and am readily contactable. The hours can be long, but thework is fun and the time passes too quickly. I work from home about one dayeach fortnight. Accenture operates a range of flexible working policiesincluding part-time working, job share and home and teleworking. 4 What do you like about the job? FW Being able to operate at a strategic level and being involved inthe running of the business. The variety of the job with my broadresponsibilities. I also enjoying working with SHL’s products and services,that’s one of the big attractions. TR Accenture’s people are demanding and very bright. I enjoy thechallenge of working with them and with the rest of the HR team, who are outstanding.Supporting our people is a key priority. We have outsourced much of ouroperationalHR activity to e-peopleserve which has freed us up to focus onadding greater value to the business and supportingour people. 5 What are the challenges? FW Balancing the priorities across the business. I also firmlybelieve that in today’s business world, the management of talent is a keystrategic challenge and needs to be dealt with at top level. TR Our business is very dynamic and I have to work hard to ensurethat I understand the latest developments. There can be a lot of technicaljargon in IT consultancy which can be quite disorientating initially. 6 What is your biggest headache? FW Finding the time to do all the things I want to do. TR Accenture’s HR team is constantly developing and rolling out newinitiatives and programmes to make our company a great place to work. Gettingall the right data and systems in place to support these initiatives can be achallenge at times,. 7 What size is your team? FW For the UK an HR manager and two HR advisers, 1.5 administratorsand my indispensible PA. Globally, HR is rolled out via the regional directorsand their teams. TR 160 people across the UK and Ireland 8 Who do you report to? FW UK managing director in respect of the UK, and the CEO for groupHR strategy. TR The head of geographic services for the UK and Ireland(effectively our chief operating officer) and the global HR lead. 9 What qualifications do you have? FW BSc Sociology, Fellow of CIPD, Postgraduate Diploma inOccupational Assessment. TR BSc (Econ), an FCA (I am a qualified Chartered Accountant but Ikeep that quiet in case I’m transferred to finance), FCIPD. 10 What are your career aspirations? FW Enhancing the role of HR in a growing international company. TR I would like to broaden my role to get involved with managing someof our other support functions. 11 What training and development opportunities are there? FW Whatever I need. TR Accenture takes training and development of its employees veryseriously. We are always looking at new ways to develop ourselves and ourpeople. Too often classroom training is seen as the panacea. We are now lookingat how we can better structure our on-the-job learning and we are focusing ondeveloping leadership and coaching skills to facilitate this. 12 What is your holiday entitlement? FW 30 days TR 30 days 13 What’s your work environment like? FW Pretty good. We moved into new offices two years ago. TR Accenture provides good facilities for all its staff. Our HR teamsare also spending much more time now visiting our people at client sites toensure they are in touch and well placed to provide the appropriate support. 14 What other benefits do you get? FW Car, pension contribution (GPP), private medical, privatehealthcare TR Car allowance, share options, insurance, medical benefits, pensionscheme, time off for community and charity work, subsidised gym membership,study leave and parental leave. 15 What’s the best part? FW I know it sounds trite, but my team, my colleagues and peoplethroughout the organisation. Also our products and services and our clientsbeing mainly HR. It’s a stimulating environment to be in. TR Truly partnering with the business and being able to influence ourapproach to all aspects of people management. 16 How does your firm treat work-life balance? FW We consider work-life balance to be extremely important. We areworking hard to help all employees achieve work-life balance in both attitudeand practice. Our policy is to help individuals who have personal or domesticissues and we have a large proportion of people on part-time hours and varyingtypes of contract. TR Two years ago we set up the balanced workforce programme and realprogress has been made. We have maternity and paternity policy above thestatutory requirements and leave of absence allowing for a break of up to twoyears. We have established a working parents network group and discussionprogramme and a ‘returners programme’. However, work-life balance is an areawhere we can never be complacent and we shall continue to seek improvements. Frances WrightHR director, SHLJob at a glanceSize of team 4.5Qualifications BSc Sociology, Fellow of CIPD, Postgraduate Diploma inOccupational AssessmentLeave 30 daysBest part Working with team, colleagues and people throughout the companyCurriculum Vitae 1998 HR director, SHL1992 General manager human resources, Portman Building Society1990 Personnel and training director, Forte Hotels1986 Consultant, SHL1984 Resourcing and development manager, CourageTim RobinsonHR director UKand Ireland, AccentureJob at a glanceSize of team 160Qualifications TR BSc (Econ), an FCA (I am a qualified Chartered Accountant butI keep that quiet in case I get transferred to Finance), FCIPDLeave 30 daysBest part Partnering with the business and influencing people managementCurriculum Vitae 1998 HR director UK and Ireland, Accenture1995 HR lead (process competency) UK, Ireland, South Africa and ScandinaviaAccenture1990 HR manager, Price Waterhouse (Paris)1987 HR manager, Price Waterhouse (London) Related posts:No related photos. 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